Refund Policy

If you feel the product that you’ve purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.

Here are the circumstances in which refunds will be granted:

You Can Get A Full Refund

  • If the product you’ve purchased is completely non-functional.
  • If you did not receive your product within 40 business days after the date that your order has been placed.

If the product is defective or does not work properly, please kindly let us know. For the fastest resolution, please contact us via support@elegantleafco.com

Please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We’ll send you replacements as soon as we confirmed the situation, no need to return the defective ones. We will use this information to help you with your order, and eliminate errors in future.